Matthew Hamm

www.matthewhamm.com
matthewhamm@gmail.com

User Centered Design Specialties • Heuristic evaluations of Web sites & software • Contextual inquiries Reality & designmapping • Competitive analysis & documentation • Interaction mapping & workflow engineering • Information architecture & navigation modeling • Wire framing, HTML mockups, rapid prototyping • Graphic creation & production • Corporate identity & style guide documentation

Career Highlights • 15 years UX, Web, & graphic design experience • 10 years experience at major E-commerce sites • 4 years creative direction experience • Power Photoshop, Illustrator, Dreamweaver & Visio user • Intermediate Flash & Adobe Flex Builder user • HTML & CSS coding by hand

Experience

User Experience Architect SumTotal Systems, Inc.

Bellevue, Wash.  (June 2007 – Dec 2009)

As part of a small international design team, I designed and architected a new environment and suite of tools to aid corporations in the training of their employees. • Helped define new product requirements by interviewing both product owners and product users. • Designed many of the core features for SumTotal’s new software as a service (SAAS) model, including: new training activity creation, instructor management tools, bulk document/file upload, report management tools, as well as new drag and drop curriculum building tools, to name a few. • Created and maintained a style guide and team site to facilitate a more cohesive sense of direction and communication between members of the company and within our small international design team.

Lead User Experience Designer Amazon Digital Services

Seattle, Wash.  (November 2006 – June 2007)

Management of design project scheduling and communication, design team building, establishment of effective design processes, design of web interfaces and web applications for Amazon.com’s new digital media offering. • Reviewed resumes, phone screened and interviewed potential design candidates to successfully build a design team. • Managed the scheduling and prioritization of a backlog of design projects and requests numbering in the hundreds. • Designed and architected the user experience of the new Amazon MP3 store and other up and coming digital stores.

Sr. User Experience Designer Studio UX (now known as 'Ramp')

Bellevue, Wash.  (January 2006 – November 2006)

Work with multiple clients requiring support for corporate branding, Web site, Web application, or software application design. • Quickly learned about product, marketplace positioning, brand positioning, and future direction of product. • Produced interaction maps, wireframes, Photoshop mockups, HTML mockups, graphics, and spec documents. • Initiated and established a healthy design process including the creation of project estimates, milestones, heuristic evaluations, contextual inquiries, design reviews, and usability testing.

Sr. User Experience Designer Amazon.com

Seattle, Wash.  (June 2002 – January 2006)

Oversight of design and information architecture for the Amazon Services platform, a Web-based software used by Amazon’s partner companies to build Web sites and Amazon.com storefronts. • Established design direction, creating and maintaining creative style guides and site standard documentation. • Trained designers from other teams to understand style guide and design process. • Established and maintained effective work processes with partner companies. • Examined potential use cases, assisted with project spec development, generated interaction maps, created wire frames, built HTML prototypes, prepared prototypes for usability testing.

 

Design Manager Amazon.com

Seattle, Wash.  (May 2000 – June 2002)

Leadership of design team, building and maintaining the first of Amazon.com’s partnered stores: Toysrus.com, Babiesrus.com, Imaginarium.com, and the Amazon.com video games store. • Created graphics, templates, and task flows for each store. • Worked closely with internal photo studio to create inviting product images for merchandising purposes. • Mediated between Amazon’s partners and Amazon’s internal business team to establish effective business objectives.

 

User Interface & Graphic Designer Drugstore.com

Bellevue, Wash. (May 1999 - May 2000)

Design of navigational and informational screens, integrating photography, typography and other media into the informational architecture of drugstore.com. • Worked with new business partner, GNC, to design a storefront and inviting e-commerce experience. • Coordinated developers and technical staff to design templates, interactive environments, transaction opportunities, and merchandising Web pages.

 

Contract Graphic Designer - Microsoft CarPoint  (on contract through S&T Onsite)	Redmond, Wash. (Feb. 1997 - May 1999)
Creation of interfaces, Web based applications, templates, and graphics for automotive e-commerce site. • Created many of the primary interfaces, tools, and features for the site. • Worked closely with editorial team in creating templates for articles and images for weekly content. • Maintained strong attention to detail, managed creation of attractive images and icons.

 

Graphic Designer Sun Sportswear, Inc.

Tukwila, Wash. (Nov. 1995 - Feb. 1997)

Primary focus was conceptualizing and designing graphics for major manufacturer of screen-printed garments. • Fast-paced studio with multiple projects and overlapping deadlines. • Created designs from concept to completion for men's and boy's garments. • The imaginative environment helped me adapt to new styles of design and grow creatively. • Clients included Walt Disney Studios, Warner Bothers, JC Penney, Target, and many national department stores.

 

Education

• Visio Training Course – New Horizons Fall 2003 • Adobe Illustrator Training Course – Ivey Seright Spring 2002 • Macromedia Dreamweaver Training Course – Ivey Seright Summer 2002 • Advanced Action Scripting for Macromedia Flash MX – Bellevue Community College Winter 2002 • Associate of Applied Arts in Visual Communications/Graphic Design – The Art Institute of Seattle 1993-1995 [Graduated with honors]

 

Proficiencies

• Adobe Photoshop • Adobe Illustrator • Adobe Dreamweaver • Adobe Flex Builder • Adobe Fireworks • Adobe Flash (intermediate) • Microsoft Visio